Privacy Policy & Users Eligibility

Home Privacy Policy & Users Eligibility

Privacy Policy

Effective Date: 5 September 2022

Welcome to Bodyweight. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform, including our website and mobile application (collectively, the “Platform”). We are committed to ensuring that your privacy is protected in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your personal data is: Wonderville AB
Org. nr. 556763-7979
Contact: [email protected]

2. Information We Collect

We collect and process the following personal data when you use our Platform:

2.1 Information You Provide

  • Account Information: Name, email address, date of birth, username, and other information you provide when creating an account.
  • Payment Information: Payment details such as credit card information, which is securely processed through third-party payment providers (e.g., Stripe or PayPal).
  • Communications: Any correspondence you send to us, including feedback, questions, and customer support inquiries.

2.2 Automatically Collected Information

  • Usage Data: Information about your interaction with the Platform, including IP address, device type, operating system, and browser type.
  • Cookies: We use cookies to track your activity on the Platform to enhance your experience. You can manage cookie preferences via your browser settings.

2.3 Sensitive Information

We do not intentionally collect sensitive personal information, such as health data, unless explicitly provided by you (e.g., participating in specific fitness programs). You are responsible for ensuring any sensitive information shared complies with your preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

3.1 To Provide Our Services

  • To create and manage your account.
  • To process payments for your purchases.
  • To deliver access to purchased fitness programs and other content.

3.2 To Improve Our Platform

  • To analyze how users interact with the Platform and improve its performance.
  • To conduct research and development to enhance our offerings.

3.3 Marketing and Promotions

  • With your consent, we may send you marketing emails or newsletters related to our services, promotions, and updates. You can opt-out at any time by clicking the unsubscribe link in our emails.

3.4 Compliance with Legal Obligations

  • We may process your data to comply with legal obligations, including taxation and accounting requirements.

4. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

  • Contractual necessity: To fulfill the terms of service when you purchase programs and access the Platform.
  • Legitimate interest: For purposes such as improving our services and ensuring the security of the Platform.
  • Consent: For sending marketing communications (where you have given explicit consent).

5. Sharing Your Information

We will never sell your personal data. However, we may share your information in the following circumstances:

5.1 Third-Party Service Providers

We use third-party service providers to process certain data on our behalf, such as payment processors (e.g., Stripe, PayPal) and cloud hosting services. These providers are contractually obligated to handle your data securely and only in accordance with our instructions.

5.2 Legal Obligations

We may disclose your personal data if required by law or if we believe that such disclosure is necessary to protect our rights or to comply with legal proceedings.

6. International Data Transfers

If your data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or ensuring the third party is certified under the EU-US Privacy Shield framework (where applicable).

7. Your Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request that we delete your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You may request a copy of your data in a commonly used format to transfer to another service provider.
  • Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If processing is based on your consent, you can withdraw this consent at any time.

To exercise your rights, please contact us at: [email protected].

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

9. Security of Your Information

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet-based platform is completely secure, and we cannot guarantee the absolute security of your data.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can manage your cookie preferences via your browser settings, and you have the option to decline cookies. Please note that declining cookies may affect the functionality of certain features on the Platform.

11. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from individuals under this age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take appropriate steps to delete the information.

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you via email. Your continued use of the Platform after any changes constitutes acceptance of the new Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Wonderville AB
Org. nr. 556763-7979
Email: [email protected]

1. User Eligibility

1.1 Eligibility Requirements
By using the platform, you confirm that you meet the legal age requirements in your country, are at least 16 years old, have full legal capacity to agree to these terms, and have not previously been suspended from using the platform.

1.2 Account Creation
To access certain features of the platform, you must create an account (“User Account”) by providing accurate information such as your name, email, and date of birth. You may also need to create a username to access the forum. Alternatively, you can register using your Facebook credentials.

1.3 Security
You are responsible for keeping your account credentials confidential and for all activities conducted under your account. Bodyweight is not responsible for any losses resulting from unauthorized use of your account due to your failure to protect your account credentials.

1.4 Suspension or Termination
Bodyweight reserves the right to suspend or terminate your account if you violate these Terms of Use. Your acceptance of these terms remains in effect even after the account has been terminated or if you stop using the platform.

 

  1. PURCHASE OF PROGRAMS AND FEES

2.1 One-Time Payment
Bodyweight offers various fitness programs for a one-time fee. The fee is determined by the specific program you choose, with available options for 4, 8, or 12 weeks. All fees are clearly outlined during the purchase process, and full payment is required upfront.

2.2 Access to Programs

  • 12-Week Program: When you purchase the 12-week program, you will receive lifetime access to the program content.
  • 4- and 8-Week Programs: When you purchase the 4- or 8-week programs, your access to the content is limited to the program duration (4 or 8 weeks, respectively). After this period, you will no longer have access to the content.

2.3 Money-Back Guarantee
If you do not lose at least 1 kg per week by following our program, you are entitled to a refund. To be eligible for the guarantee, you must have followed both the exercise and dietary components of the program as specified. We reserve the right to verify your adherence to the program before issuing a refund.

2.4 Limitation to First Program Completion
The guarantee only applies to the first completed program period (4, 8, or 12 weeks). The guarantee does not apply if the program is repeated or if the customer takes a break between program completions.

2.5 Promotions
From time to time, Bodyweight may offer promotions or discounts on specific programs. These offers will be subject to specific terms and conditions, which will be made available alongside the promotion.

2.6 Refunds and Cancellations
All program purchases are final, and Bodyweight does not offer refunds once the program has been activated unless you are eligible for the money-back guarantee as outlined above. If you experience technical issues or other problems, please contact our support team for assistance.

 

  1. AVAILABILITY AND TECHNICAL LIMITATIONS

Bodyweight strives to keep the platform available 24/7, but cannot guarantee uninterrupted access due to technical maintenance, system failures, or other issues beyond our control. We reserve the right to conduct planned maintenance without prior notice.

 

  1. LIMITATION OF LIABILITY FOR FITNESS PROGRAMS

The fitness programs offered on the platform are for informational purposes only and should not be considered medical advice. Users are responsible for consulting a physician before starting a program, especially if medical conditions are present. Bodyweight cannot be held responsible for injuries resulting from participation in the programs.

 

  1. PRIVACY POLICY

We are committed to protecting your privacy and complying with applicable data protection regulations, including GDPR. For more information on how we handle and protect your personal data, please refer to our Privacy Policy.

 

  1. USE OF PERSONAL DATA FOR MARKETING

By using the platform, you agree that we may use your personal data to send relevant marketing offers and newsletters. You may opt out of these communications at any time by clicking the unsubscribe link in our emails.

 

  1. LIABILITY AND INDEMNIFICATION

Bodyweight is not liable for any indirect or consequential damages arising from the use of the platform. Your use of the platform is at your own risk, and you agree to indemnify Bodyweight from any claims arising from your use of the platform.

 

  1. PAYMENT PROCESSING AND SECURITY

We use third-party services, such as Stripe or PayPal, to securely process payments. You are responsible for ensuring that your payment details are up to date and accurate. Any disputes regarding payments will be handled in accordance with these service providers’ policies.

 

  1. MODIFICATIONS TO TERMS AND SERVICES

Bodyweight reserves the right to make changes to the programs, features, or services offered via the platform at any time. Any changes to the Terms of Use will be posted on our website and app, and by continuing to use the services after publication, you agree to the updated terms.

 

  1. DISPUTE RESOLUTION

In the event of a dispute between you and Bodyweight regarding these Terms of Use or your use of the platform, you agree to first attempt to resolve the issue through negotiation with us. If a resolution cannot be reached, the dispute will be resolved through arbitration or mediation in accordance with applicable laws.

 

  1. GOVERNING LAW

These Terms are governed by Swedish law. Swedish courts shall have exclusive jurisdiction over any disputes related to these Terms of Use.